Appointments

Making An Appointment

You can make appointments in the following ways:

  1. By phone: Please call 01455 553531 to speak to a member of the reception team who can make an appointment for you.
  2. Online: You can use SystemOne Online to make an appointment (for more information please visit the online services section of our website
  3. In person: Please come in between 8.30am and 6.30pm to make an appointment.

GP Appointments

To book face to face or telephone appointments, including on the day appointments, please call our appointment line between 8.30am – 12.45pm and 1.45pm – 5.30pm by selecting Option 2. The same-day appointments are usually fully booked early in the day. We therefore recommend that you call us as early in the day as possible.
 
Our team will ask you for some information about the reason for your appointment; this helps us to book you with the most appropriate clinician and the most suitable type of appointment.
 
If you or the person you are calling about is housebound, either ongoing or as a result of their current problem, you can request a home visit. A doctor will call you back to discuss the problem as it may be more appropriate for them to send the Acute Visiting Service to you.  Please note all home visits MUST be requested by 10am Monday – Friday.