|Monday:||8.00am – 6.30pm|
|Wednesday:||8.00am – 6.30pm*|
|Thursday:||8.00am - 6.30pm|
|Friday:||8.00am - 6.30pm|
* We have additional pre-bookable appointments are available between 7am and 8am on Wednesdays for patients who wish to be seen outside of our usual surgery hours
Our premises and phone lines open at 8.00am Monday – Friday
Between 8.00am and 8.30am only an Acute Access Service is provided. This enables patients who are acutely unwell to obtain urgent medical advice from our on-call GP, either by phone or at the Practice.
If you do require urgent advice during these times we recommend that you call us on 01455 553531 and select option 1. Coming to the Practice during these times is not recommended and will not result in you being seen any quicker.
The staff who are on duty between 8.00 am and 8.30am are here to facilitate the Acute Access Service – they will not be able to book routine or same day appointments or answer queries.
A similar Acute Access Service is provided between 6.00pm and 6.30pm. If you are acutely unwell during these times we recommend you call us on 01455 553531 and select option 1.
Between 8.30am and 6pm Monday to Friday we provide our full range of services at Reception and you can phone or come in to book appointments, ask questions and collect prescriptions etc.
Our main contact number is: 01455 553 531
Please listen to the options available and select the department you require
If you are calling for test results or general enquiry we recommend that you call between 10am and 5:30pm.
Prescription Line: 01455 200 793
Please note you can leave a message for the prescription team 24 hours a day. If you would like to speak to a member of the team please call between 11am and 1pm Monday to Friday.
Closed for Training
Much of our staff training is conducted on an individual basis either on the job, through computer based courses or with members of the team attending outside courses and workshops. These methods of training do not impact on our ability to carry on providing our usual services. However, from time to time we arrange group training sessions for all of our staff and GPs. These are very valuable events held either at the Practice or with other local Practices at a central venue. In order to enable everyone to attend, it is necessary to close the Practice on these occasions. We thought it might be helpful for you to have a list of forthcoming dates.
Our Practice will be closed for training from 1pm - 6.30pm on the following days.
Wednesday 23 January 2019
Thursday 14 March 2019
Wednesday 15 May 2019
Thursday 4 July 2019
Wednesday 11 September 2019
Tuesday 19 November 2019
If you do have an urgent medical problem when we are closed for training, please call our usual number, 01455 553531 and you will be transferred to a service that can help you.
The surgery will be closed on the following Bank Holidays in 2019:
Friday 19 April 2019
Monday 22 April 2019
Monday 6 May 2019
Monday 27 May 2019
Monday 26 August 2019
Wednesday 25 December 2019
Thursday 26 December 2019
Wednesday 1 January 2020